When is the ‘right time’ to bring on a remote assistant? I believe the ‘right time’ is a myth. Let me tell you why.

Typically, business owners judge when the right time is using 3 key resources: time, money, and stress level. For them, the illustration is as follows:

Time and money is pretty self explanatory. When you start your business there’s more time for strategic thought, since you often have little to no customers, and sometimes limited money.

As your business grows, you will naturally gain customers or clients and your available time will decrease while money increases. In…

The last four years have been an interesting journey, for myself and my remote executive assistant team. When I started ChatterBoss, the world of virtual assistants was still mysterious. An unknown. We often got asked:

  • “Are you AI?”
  • “Are you a real person?”
  • “What ARE virtual assistants?”

This makes total sense. The VA role (when done right!) is the virtual counterpart of the personal assistant. And that is a very high-touch position. One that for a long time entrepreneurs wanted to have right by their side. But the COVID-19 pandemic changed that: Working remotely became the norm, and many of…

Admin positions in organizations are sometimes like the Rodney Dangerfield of hires ‘They just don’t get no respect!’ And it’s a shame because there’s an argument that an executive admin can be one of the company’s most important assets.

An assistant can take care of necessary logistics, navigate client complaints, manage busy calendars and more. A good assistant will most certainly save an organization money in the short and long term. So why do a lot of business owners put off getting an admin to join their team? The reason is the tasks, on the surface, seem simple and quick:

Assistants are important members of any team. They are generalists that can support a wide range of projects and bring a much needed structure to the individuals and organizations who hire them.

The below 4 qualities are the ones always top of my list when evaluating a new assistant partner for our team.

1. Empathy

I put this at the top of the list because empathy is one of those traits that isn’t quickly or easily taught, yet is critical in this line of work.

It plays a role in simple things such as softening the language in an email…

Valerie Trapunsky

Former Chief of Staff and Personal Assistant to A-List celebrities, C-Suite executives, and high-net-worth individuals. Founder of ChatterBoss.com

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store